PMP Events

Billing Event

Key changes for billing event

Removal of conversation_id and conversation_type key
Addition of new key category
Value of model key to change from CBP to PMP
type key inside deductions object to take up new values (refer table below for supported values)

{
	"app": "xxxxxxx23d31f949e98869bc9a1xxxxxx",
	"timestamp": 1739354482884,
	"version": 2,
	"type": "billing-event",
	"payload": 
  {
		"deductions": 
    {
			"type": "regular",
			"model": "PMP",
			"source": "whatsapp",
			"billable": true,
			"category": "marketing"
		},
			"references": 
    {
			"id": "d04cc3a7-18f0-4571-831e-xxxxxxxx",
			"gsId": "7bf06899-5f0f-4cca-be3b-xxxxxxxxxx",
			"destination": "79507xxxxxxxx"
		}
	}
}

Key	Description	Example
type	billing-event	billing-event
category	marketing marketing_lite utility authentication authentication_international service referral_conversion	marketing
model	PMP	PMP
source	Origin source of the conversation	gupshup/whatsapp
billable	The value is either `true` or `false` depending on whether a conversation is billable or not.	false
gsId	Unique Gupshup identifier for a message	7bf06899-5f0f-4cca-be3b-xxxxxxxxxx
destination	Phone number of the user engaged in the conversation.	79507xxxxxxxx

References - Object Description

Key	Description	Example
id	Unique WhatsApp identifier for a message	d04cc3a7-18f0-4571-831e-xxxxxxxx
gsId	Unique Gupshup identifier for a message	7bf06899-5f0f-4cca-be3b-xxxxxxxxxx
destination	Phone number of the user engaged in the conversation.	79507xxxxxxxx

Sent

Key changes for sent event

conversation object may not be available depedning on webhook version
- Addition of new key type inside pricing object
- Value of policy key to change from CBP to PMP
- type key inside conversation object to take up new values (refer table below for supported values)
- category key inside pricing object to take up new values (refer table below for supported values)

{
  "app": "{{xxxxxxx23d31f949e98869bc9a1xxxxxx}}",
  "phone": "{{APP_PHONE}}",
  "timestamp": {{1739354482884}},
  "version": 2,
  "type": "message-event",
  "payload": 
	{
    "id": "{{d04cc3a7-18f0-4571-831e-xxxxxxxx}}",
    "gsId": "{{7bf06899-5f0f-4cca-be3b-xxxxxxxxxx}}",
    "type": "sent",
    "destination": "{{79507xxxxxxxx}}",
    "payload": 
    {
      "ts": {{1739354482}}
    },
    "conversation": 
		{
      "id": "0f957b88cfb1558f6199exxxxxxxx",
      "expiresAt": 1747048500,
      "type": "marketing"
    },
    "pricing": 
		{
      "policy": "PMP",
      "category": "service",
      "type": "regular"
    }
  }
}

The sent event is received when the message is sent to the end-user.

conversation object description. Please note the conversation object is optional, and will be forwarded based on if Meta sends it to us.

Key	Description	Example
id	Unique ID for a conversation.	d04cc3a7-18f0-4571-831e-xxxxxxxx
gsId	Unique Gupshup identifier for a message	7bf06899-5f0f-4cca-be3b-xxxxxxxxxx
destination	Phone number of the user engaged in the conversation.	79507xxxxxxxx
conversation_id	conversation id	0f957b88cfb1558f6199exxxxxxxx
expiresAt	Conversation expiration timestamp in seconds	1747048500
type	The type of conversation. Possible values: marketing marketing_lite utility authentication authentication_international service referral_conversion	Marketing

pricing object description

Key	Description	Example
policy	The pricing policy applied for this message. Possible values of policy: CBP PMP	PMP
category	The pricing category. Possible values: marketing marketing_lite utility authentication authentication_international service referral_conversion	service

Key

Description

Example

policy

The pricing policy applied for this message. Possible values of policy:

PMP

Delivered

📘
No change in delivered event payload