Get Solution ID from Meta

This guide walks you through the steps to obtain the Solution ID from Meta using the Gupshup platform. Follow the instructions carefully to ensure proper setup.

Prerequisites

Before proceeding, ensure you have the following:

1. Gupshup Account: You must have an active Gupshup account.
2. Meta Business Account: Access to the Meta Business Manager with admin permissions.
3. Tech Provider Role: Ensure you’re setting up as a non-tech provider partner.
4. Documentation Access: The guide provided by Gupshup is here.

Step-by-Step Instructions

Step 1: Log into Gupshup Dashboard

1. Visit the Gupshup login page.
2. Enter your credentials and access your account.

Step 2: Navigate to the Meta Integration Section

1. Once logged in, go to the WhatsApp section in the Gupshup dashboard.
2. Locate and click on Meta Integration or a similar setup option related to Meta services.

Step 3: Initiate the Solution Setup

1. Begin the setup for the solution by clicking on Tech Provider Setup.
2. If prompted, select the option for non-tech provider partners.

Step 4: Access the Meta Business Settings

1. Open Meta Business Manager.
2. Go to Business Settings and ensure you have admin access to the account.
3. Navigate to Business Info and verify your business details.

Step 5: Register Your Business with Meta

1. In the Business Settings:
   o Go to Apps and click Add App. o Provide the required details to register your app. o Note the App ID generated by Meta.
2. Share the App ID with Gupshup via their platform.

Step 6: Obtain the Solution ID

1. After Meta verifies your business details, Gupshup will provide a link to generate the Solution ID.
2. Click the link to initiate the process.
3. Follow the on-screen instructions and log in to your Meta Business account if prompted.
4. The Solution ID will be displayed upon successful completion.

Step 7: Update Gupshup with the Solution ID

1. Return to the Gupshup dashboard.
2. Navigate to the Meta Integration section.
3. Enter the Solution ID in the required field and save your settings.