List eval cases

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TimeStatusUser Agent
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Request parameters

ParameterTypeRequiredInDescription
AuthorizationstringYesHeaderPartner app token, sent raw. Bearer <token> is also accepted.
appIdstring (uuid)YesPathPartner Portal app id. Stands in for Meta's entity_id.

Example request

curl --location --request GET 'https://partner.gupshup.io/partner/app/<appId>/bizai/agent-eval/cases' \
  --header 'Authorization: <PARTNER_APP_TOKEN>'

Response parameters — 200

ParameterTypeDescription
eval_casesarray of objectEvaluation cases.
eval_cases[].idstringResource id. Meta pfbid… id.
eval_cases[].scenariostringWhat the simulated consumer tries to do.
eval_cases[].scenario_versionstringVersion of the scenario.
eval_cases[].categoriesarray of stringCase categories.
eval_cases[].max_turnsintegerMaximum conversation turns.
eval_cases[].success_criteriaarray of stringWhat counts as a pass.

Example response — 200 OK

{
  "eval_cases": [
    {
      "id": "pfbid0EvalCaseExampleId",
      "scenario": "Customer asks for a refund on a delayed order",
      "scenario_version": "1",
      "categories": ["refunds"],
      "max_turns": 6,
      "success_criteria": ["Agent confirms the refund amount"]
    }
  ]
}

Error responses

400 Bad Request — The app is not live, or WASS does not consider it live.

{
  "message": "App is not live.",
  "status": "error"
}

400 Bad Request — The app has no phone number attached. Checked before the live check.

{
  "message": "Phone id not found for the given App",
  "status": "error"
}

401 Unauthorized — Authorization is missing or invalid, belongs to another app, or appId is unknown or not a UUID.

{
  "status": "error",
  "message": "Unauthorised access to the resource. Please review request parameters and headers and retry"
}

405 Method Not Allowed — Any method other than GET, POST, PUT or DELETE, e.g. PATCH.

{
  "status": "error",
  "message": "Request method 'PATCH' is not supported"
}

429 Too Many Requests — More than 30 /bizai/** requests in 60 seconds for this app. The 31st is rejected.

{
  "status": "error",
  "message": "Too Many Requests"
}
Path Params
uuid
required

Partner Portal app id. Stands in for Meta's entity_id.

Responses

429

Per-app rate limit exceeded. Retry after the 60-second window.

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Response
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