Send interactive call permission request message

Use this API to send a Interactive CPR Message to a WhatsApp user.

📘

The call permission request interactive object cannot be edited by the business. Only the message body can be customized.

Request Params

Key

Description

Values

Data Type

Required/Optional

Constraints

Headers

Authorisation

Access Token for the application

sk_8eb35b1f81c24af2xxxxxx

String

Required

Should be a valid Partner App Access Token.

Path Params

App Id

App ID to fetch the access token

bf9ee64c-3d4d-4ac4-xxxx-732e577007c4

String

Required

The Id should be a valid app Id of Gupshup

Body JSON

messaging_product

Messaging product

whatsapp

String

Required

recipient_type

Recipient type

individual

String

Required

to

Destination phone no where the message need to be send

91785876xxxx

String

Required

Must be a valid phone number.

type

Messaging type

interactive

String

Required

Type should be interactive to send interactive message.

interactive

interactive message inside body

"interactive": { "type": "call_permission_request", "action": { "name": "call_permission_request" }

Object

Required

Key should be interactive to send text message.

Sample request

curl --location 'https://partner.gupshup.io/partner/app/{{APP_ID}}/v3/message' \
--header 'Authorization: {{PARTNER_APP_TOKEN}}' \
--header 'Content-Type: application/json' \
--data '{
  "messaging_product": "whatsapp",
  "recipient_type": "individual",
  "to": "91888899xxx",
  "type": "interactive",
  "interactive": {
    "type": "call_permission_request",
    "action": {
      "name": "call_permission_request"
    },
    "body": {
      "text": "We would like to call you to help support your query on Order No: ON-12853."
    }
  }
}'

Sample Response

{
    "messages": [
        {
            "id": "GUPSHUP_MESSAGE_ID"
        }
    ],
    "messaging_product": "whatsapp",
    "contacts": [
        {
            "input": "DESTINATION_PHONE_NO",
            "wa_id": "DESTINATION_PHONE_NO"
        }
    ]
}

Status codes

Status Code

Response

Comment

Success

200

{ "messages": [ { "id": "GUPSHUP_MESSAGE_ID" } ], "messaging_product": "whatsapp", "contacts": [ { "input": "DESTINATION_PHONE_NO", "wa_id": "DESTINATION_PHONE_NO" } ] }

Error

401

{ "status": "error", "message": "Authentication Failed" }

When API key authentication fails

400

{ "message": "Callback Billing must be enabled for this API", "status": "error" }

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