Set Conversational Component

API to configure conversational components for WhatsApp Business API. Conversational components are pre-built interactive elements that enable rich, interactive customer experiences with features like quick replies, buttons, lists, and more structured message formats. This endpoint allows you to create and update component configurations for your application.

Request Parameters

KeyDescriptionValueData TypeRequired/OptionalConstraints
AuthorizationAccess Token for the application{PARTNER_APP_TOKEN}StringRequiredShould be a valid Partner App Access Token
APP IDappId of the accountbf9ee64c-3d4d-4ac4-xxxx-732e577007c4StringRequiredShould be a valid appId
enable_welcome_messageset to true to receive request_welcome eventsTrue/FalseBooleanRequiredShould be true/false
commandsconfigure the various commands for your appsList of ObjectsListRequiredYou can define up to 30 commands. Each command has a maximum of 32 characters, and each hint has a maximum of 256 characters. Emojis are not supported.
promptsconfigure the ice breakers for your appsList of StringListRequiredYou can set up 4 ice breakers, each with a maximum of 80 characters. Emojis are not supported.

Sample Request

curl --location --request POST 'https://partner.gupshup.io/partner/app/{APP_ID}/conversational/component' \
--header 'Authorization: {PARTNER_APP_TOKEN}' \
--header 'Content-Type: application/json' \
--data-raw '{
    "enable_welcome_message": true,
    "commands": [
        {
            "command_name": "tickets",
            "command_description": "Book flight tickets"
        },
        {
            "command_name": "hotel",
            "command_description": "Book hotel"
        }
    ],
    "prompts": [
        "Book a flight",
        "plan a vacation"
    ]
}'

Sample Response

{
    "status": "success",
    "success": true
}

Status Codes

Status CodeResponseComments
Success
200{ "status": "success", "success": true }
Error
401{ "message": "Authentication Failed", "status": "error" }When API authentication fails
400{ "error": { "code": 105, "fbtrace_id": "AuzfcgaHAKSQQv2yL1T_Tyf", "message": "(#105) The parameter prompts must have at most 4 elements, 5 found.", "type": "OAuthException" }, "status": "error" }more than 4 ice-breakers added
400{ "error": { "code": 100, "fbtrace_id": "AP4UAoO-eaN9WVCOlGjuaM7", "message": "(#100) Param commands[8]['command_name'] must be at most 32 characters long.", "type": "OAuthException" }, "status": "error" }command name is more than 32 characters
Language
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