Product

Request Parameters

Key

Description

Value

Data Type

Required/Optional

Constraints

Authorization

Access Token for the application

{{PARTNER_APP_TOKEN}}

String

Required

Should be a valid Partner App Access Token

elementName

The name of a template. The element name is unique for a WABAs namespace.

{{ELEMENT_NAME}}

String

Required

elementName (not more than 180 char.) Mandatory fields

languageCode

Language code for the template. Refer to all the language codes here.

{{LANGUAGE_CODE}}

String

Optional

languageCode default value : en_US

content

The body of the template.

{{CONTENT}}

String

Required

content (not more than 1024 char.)

category

The category of your template.

{{CATEGORY}}

String

Required

Category Type: MARKETING UTILITY

vertical

TEXT

{{VARTICAL}}

String

Required

vertical (not more than 180 char.)

templateType

PRODUCT

{{TEMPLATE_TYPE}}

String

Required

The type of template: PRODUCT

example

Template Example

{{EXAMPLE}}

String

Required

enableSample

Required for creating all types of templates

{{ENABLE_SAMPLE}}

true/false

Optional

if enableSample is true then exampleMedia

header

Header of the template.

{{HEADER}}

String

Optional

footer

Footer of the template. Character limit: 60.

{{FOOTER}}

String

Optional

exampleHeader

This is the header

{{ENABLE_HEADER}}

String

Optional

allowTemplateCategoryChange

Boolean value. If True, Meta will automatically update the template category as per the template content. The default value is False.

{{ALLOW_TEMPLATE_CATEGORY_CHANGE}}

true/false

Optional

appId

App ID to fetch the access token

{{APP_ID}}

String

Required

The Id should be a valid app Id of Gupshup

The App must be associated with the account that owns the PARTNER_APP_TOKEN being used

Sample Request

curl --location --request POST 'https://partner.gupshup.io/partner/app/{{APP_ID}}/templates' \
--header 'Authorization: {{PARTNER_APP_TOKEN}}' \
--header 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 'elementName=automation_template_439231' \
--data-urlencode 'languageCode=en' \
--data-urlencode 'content=Dear Customer, Here are our products. \nThanks for shopping with us' \
--data-urlencode 'category=MARKETING' \
--data-urlencode 'vertical=Internal_vertical' \
--data-urlencode 'templateType=PRODUCT' \
--data-urlencode 'example=Dear Customer, Here are our products. \nThanks for shopping with us' \
--data-urlencode 'allowTemplateCategoryChange=true' \
--data-urlencode 'enableSample=false' \
--data-urlencode 'exampleHeader=Hi All' \
--data-urlencode 'header=Hi All' \
--data-urlencode 'footer=This is footer'

Sample Response

{
    "status": "success",
    "template": {
        "appId": "a41b30f4-d202-4fdb-911e-3a8fbfbfb797",
        "buttonSupported": "MPM",
        "category": "MARKETING",
        "containerMeta": "{\"appId\":\"a41b30f4-d202-4fdb-911e-3a8fbfbfb797\",\"data\":\"Dear Customer, Here are our products. \\\\nThanks for shopping with us\",\"buttons\":[{\"type\":\"MPM\",\"text\":\"View items\"}],\"header\":\"Hi All\",\"footer\":\"This is footer\",\"sampleText\":\"Dear Customer, Here are our products. \\\\nThanks for shopping with us\",\"sampleHeader\":\"Hi All\",\"enableSample\":true,\"editTemplate\":false,\"allowTemplateCategoryChange\":true,\"addSecurityRecommendation\":false}",
        "createdOn": 1710799689011,
        "data": "Hi All\nDear Customer, Here are our products. \\nThanks for shopping with us\nThis is footer | [View items]",
        "elementName": "automation_template_439231",
        "id": "1f7871fc-2933-41dd-8f67-ab2a75f055fa",
        "languageCode": "en",
        "languagePolicy": "deterministic",
        "meta": "{\"example\":\"Dear Customer, Here are our products. \\\\nThanks for shopping with us\"}",
        "modifiedOn": 1710799689011,
        "namespace": "9c7fe92f_2a48_40ec_83d0_69c62a772433",
        "priority": 1,
        "quality": "UNKNOWN",
        "retry": 0,
        "stage": "NONE",
        "status": "PENDING",
        "templateType": "PRODUCT",
        "vertical": "Internal_vertical",
        "wabaId": "104505526065633"
    }
}

Status Codes

Status Code

Response

Comment

Success

200

{
"status":"success",
"template":{
"appId":"a41b30f4-d202-4fdb-911e-3a8fbfbfb797",
"buttonSupported":"MPM",
"category":"MARKETING",
"containerMeta":"\{\"appId\":\"a41b30f4-d202-4fdb-911e-3a8fbfbfb797\",\"data\":\"Dear Customer, Here are our products. \\\\nThanks for shopping with us\",\"buttons\":[\{\"type\":\"MPM\",\"text\":\"View items\"}][{\\"type\\":\\"MPM\\",\\"text\\":\\"View items\\"}],\"header\":\"Hi All\",\"footer\":\"This is footer\",\"sampleText\":\"Dear Customer, Here are our products. \\\\nThanks for shopping with us\",\"sampleHeader\":\"Hi All\",\"enableSample\":true,\"editTemplate\":false,\"allowTemplateCategoryChange\":true,\"addSecurityRecommendation\":false}",\ "createdOn":1710799689011,
"data":"Hi All\nDear Customer, Here are our products. \nThanks for shopping with us\nThis is footer | [View items]",
"elementName":"automation_template_439231",
"id":"1f7871fc-2933-41dd-8f67-ab2a75f055fa",
"languageCode":"en",
"languagePolicy":"deterministic",
"meta":"{"example":"Dear Customer, Here are our products. \\nThanks for shopping with us"}",
"modifiedOn":1710799689011,
"namespace":"9c7fe92f_2a48_40ec_83d0_69c62a772433",
"priority":1,
"quality":"UNKNOWN",
"retry":0,
"stage":"NONE",
"status":"PENDING",
"templateType":"PRODUCT",
"vertical":"Internal_vertical",
"wabaId":"104505526065633"
}
}

Error

429

{ "status": "error", "message": "Too Many Requests" }

10 Requests per Minute

500

{ "status": "error", "message": "Internal server error. Please try again later and If Issue still persist than contact Gupshup Dev Support" }

For any Internal Error

Language
Click Try It! to start a request and see the response here!